Organizational Learning and Development - Research report on Essay

Organizational Learning and Development - Research report on CREATIVITY and INNOVATION in an organization - Essay Example A team headed by an HR executive hired for the purpose made a survey on the input and output rendered in the system. To the surprise of all, the team arrived at a finding that the level of creativity before computerisation was relatively high. The fall in creativity lead to nil innovation albeit scores of channels were available to finish the job in no time. The team sample picked a section comprising about thirty employees who gave relatively greater output during the regime of their manual working pattern. The team found that the employees who were new to the use of computers in their work field were over loaded with technical bottle-necks, which they were forced to get redressed with the help of computer engineer on visit to the firm only on call. The types of fall in creativity and the cause were analysed and arrived at a point that the administration in its stubborn ambition of modernisation by computerisation paid very little heed to the human resource and related innovative possibilities. Compulsion to give their output only through computers – hitherto unacquainted -- had formed a sort of psychic inhibition in the minds of the employees, a chunk of who were even mentally forced to quit the job. The team empirically permitted a couple of the employees who were giving much yield in their pre-computer era to have a manual back up and condoned the delay for such additional load of work. In addition they were afforded incentives even for paltry improvements in their technical operations. Over a spell of 90 days the two employees began to excel in computer operations and were willing to work only with computers bidding a bye to traditional type of manual work. Thus freedom in their realm of activities and rewards made employees to come up with a flood of new ideas. Imparting training in the field clubbed with freedom certainly improved the level of creativity and innovation. Creativity although is universally accepted as a needful and useful